Privacy Policy

At Dedsilva Pty Ltd, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website, use our services, or engage with us in any other capacity.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

Who We Are

Dedsilva Pty Ltd is a registered supply and logistics company specializing in procurement, transportation, warehousing, and distribution services. Our operations span both local and international markets. We are committed to protecting the privacy and security of our customers, partners, and website users.

Information We Collect

We may collect the following categories of personal and business-related data:

Information You Provide Voluntarily

Name, business name, or company details

Email address, phone number, and postal address

Inquiries or messages submitted through contact forms

Client onboarding or billing information

Resume or employment data (if applying for jobs)

Information We Collect Automatically

IP address and browser type

Device information and operating system

Referring URLs and pages visited

Location data (based on IP)

Cookies and tracking pixels (see Section 6)

How We Use Your Information

We use your personal information to:

Provide, manage, and improve our logistics services

Respond to inquiries, customer service requests, or feedback

Communicate updates, quotes, or relevant service information

Send transactional or promotional emails (with opt-out options)

Fulfill contractual obligations with clients or vendors

Maintain security and prevent fraud

Legal Basis for Processing (If Applicable)

If required under applicable data protection laws (e.g., GDPR), we process your information based on:

Your consent

The need to fulfill a contract

Legal obligations

Legitimate business interests (e.g., improving service delivery)

Sharing and Disclosure of Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

Trusted third-party service providers, such as payment processors, email service providers, or IT support

Logistics and transport partners involved in fulfilling orders or deliveries

Government, law enforcement, or regulatory bodies where legally required

Business transfers, if our company undergoes a merger, acquisition, or asset sale

All third parties are bound by confidentiality agreements and must comply with data protection standards.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You can manage cookie preferences through your browser settings.

Types of Cookies We Use:

Essential Cookies: For website functionality

Performance Cookies: For analytics and metrics

Marketing Cookies: For advertising and retargeting (if applicable)

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.

You may request the deletion of your data at any time, subject to certain legal limitations.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

SSL encryption

Secure access controls

Regular audits and updates

Employee confidentiality training

Despite these measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to protect your data to the highest standard.

Your Rights and Choices

Depending on your region, you may have the following rights:

Right to access the personal data we hold about you

Right to request correction or deletion

Right to object to or restrict processing

Right to data portability

Right to withdraw consent (if applicable)

To exercise your rights, contact us at [Insert Contact Email].

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we discover that we have received data from a child without parental consent, we will delete it immediately.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. All changes will be posted on this page with a revised effective date. We encourage users to review this policy regularly to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Dedsilva Pty Ltd
📧Email: dedsilvapty@gmail.com
📞Phone: +254 725 599722
🌐Website: dedsilvapty.com.au